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Privacy Policy
 

Last Updated: December 2025

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This Privacy Policy explains how Junkman Removal & Disposal Services (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information obtained through www.junkmanremovalservices.com (“Website”) and through our services, communication channels, and booking systems.

By accessing our Website or submitting personal information, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We collect personal information that you voluntarily provide when you:

  • Submit a contact or quote request form

  • Book a service online

  • Request pricing or availability

  • Communicate by phone, email, or text message

  • Sign up for email/SMS alerts or newsletters

  • Click ads or engage with marketing campaigns

  • Pay for our services

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This information may include:

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  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • Photos or videos submitted for estimates

  • Details about the items/services requested

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We also automatically collect information through cookies, analytics, and tracking tools, including:

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  • Device information

  • IP address

  • Location data

  • Website behavior statistics

  • Pages visited and session duration

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 2. Payment Information

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If you make a payment online or by card, payment details are processed securely through third-party payment processors.

We do not permanently store complete credit card or bank account numbers on our systems.

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3. How We Use Personal Information

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We use collected information to:

  • Provide estimates, scheduling, and service confirmations

  • Communicate by call, text, or email

  • Process payments

  • Improve Website experience and navigation

  • Respond to service requests

  • Send marketing communications (with opt-out available)

  • Conduct remarketing/retargeting ad campaigns

  • Comply with legal obligations

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4. Sharing of Information

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We do not sell personal information.

We may share limited information with trusted third parties when required to operate our business, including:

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  • Subcontractors or service partners performing work

  • CRM, scheduling, or dispatching systems

  • Email/text messaging platforms

  • Payment processors

  • Cloud hosting and security providers

  • Digital marketing and analytics providers

  • Insurance or legal representatives when required

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These companies only receive information necessary to perform contracted services and must protect data confidentiality.

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 5. Cookies & Tracking Technologies

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Our Website uses cookies and similar technologies to:

  • Track browsing behavior

  • Improve Website performance

  • Measure marketing effectiveness

  • Personalize advertising

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Third-party platforms (such as Google Analytics and Meta/Facebook Ads) may collect aggregated data for reporting and marketing.

Users may disable cookies in their browser settings, but some features may not function properly.

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6. Email & SMS Messaging

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By submitting contact information, you consent to receive:

  • Service confirmation messages

  • Follow-up communication

  • Scheduling updates

  • Marketing emails/texts

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You may opt out of promotional emails/texts at any time using unsubscribe links or by replying STOP to SMS.

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7. Data Security

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We maintain administrative, technical, and physical safeguards intended to protect personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission can be guaranteed completely secure.

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8. Data Retention

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We retain personal information only as long as necessary to:

  • Provide requested services

  • Maintain business and tax records

  • Comply with legal obligations

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9. Children’s Privacy

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Our services are intended for adults.

We do not knowingly collect information from children under 13.

If such information is discovered, we will delete it promptly.

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10. Your Rights & Choices

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Users may request to:

  • Access personal information stored about them

  • Update or correct data

  • Opt out of marketing communications

  • Request deletion of personal information

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Requests may be submitted through the contact methods listed below.

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11. External Links

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Our Website may link to third-party sites.

We are not responsible for their privacy practices or content.

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12. Changes to This Policy

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We may update this Privacy Policy periodically.

The revised version will be posted with a new “Last Updated” date.

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13. Contact Us

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For privacy-related questions or requests, contact:

Junkman Removal & Disposal Services
Website: www.junkmanremovalservices.com
Phone: (301) 395-7940
Email: contact@junkmanremovalservices.com

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